Terms and Conditions

Your Privacy is very important to us at Energy Works NZ Ltd.

Please read carefully and in partucular, our Cancellation Fee policy below.

With that in mind, we have established and implemented information handling practices that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

•    we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
•    we will not disclose your Personal Information to third parties unless you have authorized us to do so;
•    we will take reasonable steps to protect the security of the Personal Information we collect from you.

Your Personal Information

Energy Works does not collect personally identifiable information on our website, such as your name, address, e-mail address or telephone number, without your knowledge. Such information is collected only when you knowingly and voluntarily submit it to us (as, for example, when you contact us via e-mail or place an order). Energy Works uses such voluntarily submitted information for the purposes for which it was submitted.
When you place an order Energy Works will ask you to provide certain information about yourself, such as your name, mailing address, or e-mail address. The personal information you submit when placing your order is treated as confidential. We use this information to process your transaction, and we share the information with Visa, Mastercard, Paymate etc. in order to process your order.

Cancellation fee

In the event of a Session or order been cancelled after a payment has been made, please note that a cancellation fee may apply in this instance on credit card payments as we wil have had to pay a service fee for this transaction. So  please check your order carefully. This is to offset our costs directed to us from approproate banks and credit companies for these transactions.

We use cookies

Cookies allow Energy Works to remember you. If we didn't use cookies you would have to enter your details each time you visited. If you really prefer not to use cookies you can set your browser preferences to not accept cookies. Most websites however, including Energy Works, require cookies to process your orders.
Trends, Tracking and Sharing Information
Energy Works uses standard software for monitoring statistical information such as how many visitors we have to our websites and what countries they are coming from. These statistics are viewed on an aggregate basis and help us get general overviews of customer trends. We do not look at individual customer data. Personal information specific to each Vendor's sales is treated as strictly confidential and will only be reviewed or examined in the event of a dispute, claim, error or customer request.


Energy Works uses stringently tested technologies to ensure the security of information transmitted via our web site and maintained in our possession. When you place your order "checkout" you will see a lock icon appear on the status bar of your browser. This indicates that the data that is submitted is encrypted while in transit and so cannot be viewed by anyone other than us. In addition, when we receive that data, it is stored on a separate location to the web server so that it can only be accessed by us.


Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.


Energy Works has the discretion to update this privacy policy at any time. When we do, we agree to post a notification on the main page of our Site, revising the updated date on our Home page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


We will ship out goods only once your payment has cleared and is showing in our account, using the shipping options on our Freight page.

Acceptance of these Terms & Service

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes

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